The Aer Lingus Five

You might remember I was singing Ryanair’s praises a couple of weeks back for their great customer service, here’s the link to that posting. Today I heard a great story about Aer Lingus.  Well, great if you’re Ryanair anyway! Five law-abiding folk had a family funeral to attend in Manchester.  It would have cost them […]

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Measurably Better June

Are you ready to get serious about achieving the goals that have been knocking around in your head all year but going nowhere fast? Do you know it’s time to take action but you’re not sure where or how to start? Are you looking for a completely affordable yet effective coaching programme that will make […]

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Maria’s Gift

Much as I’m growing fond of that morose Swedish cop, Kurt Wallender, I have had to put down Henning Mankell’s "The White Lioness" for the time being. The young mother and estate agent we meet on page 1 is dead by page 6 and a few pages further on, an amputated black-skinned finger is discovered […]

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